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Category Archives: consultation

Hair colouring: Lift, shade, deposit and tone:

Welcome to BACK2MYROOTS B2MR: Regular postings of fresh new topic’s

Following on from previous postings on.the following topic’s:

The colour wheel .The law of color as it relates to hair colouring. The Ph scale and the chemistry of hair.

It’s now time to look developers lift tone deposit and how they work:

                permanent colour requires cream colour 20 vol

The dyes lift the hair natural pigment and deposit a new artificial colour at the same time. Working in conjunction with our chosen developer as the lifting process starts. We lighten the hair thus exposing natural lightened pigment as our chosen developer or hydrogen peroxide lifts the hair lighter, so more pigment is exposed this pigment becomes part of our colour equation.

The Colour it’s self an oxidative dye pigment remains inert until mixed with hydrogen peroxide. Hydrogen peroxide is made up of two atoms of oxygen and two of hydrogen H/2O/2 available in both cream and liquid form, In most professional salon found as a cream. Hydrogen peroxide is measured by % hairdressing professional refer to it as being measured in volume.[this relates to the volume of gas being released in the chemical reaction]

With all hair colouring the key to success is Formulation, application and timing.choosing the incorrect shade can cause issues as can using the wrong strength of developer. Its a fine balance.

The different strengths and uses are as follows:

Uses:

Demi lotion

*5 Vol less no lift only works with the artificial pigment molecules.

*10vol [ 3%]

*Will only expose the pigment at the given level. zero lift from level to another.

* suitable for tone on tone or darker.

* can be used fro toner deposit on pre- lightened hair. i would consider using a demi    application in this instance.

*Covering some examples of Grey hair.

*pre-softening  resistant hair.

*Refreshing a tint, again i would consider a demi application for deposit only.

20vol [6%]

*All regular root applications [virgin hair application]

* Will produce one level of lift. That being for example lifting through level 6 exposing pigment expected at a level 7 [ see colour wheel]

30vol[9%]

* 2 to3 levels of lift . That being for example lifting 6 to level 8 exposing pigment at that level.If confused about three level 6 to 8 consider it has to lift through the pigment at level 6 before exposing the pigment and a level 7 and finally through level 8. see chart below count off level 6 to 8?

40vol [12%]

3 to 4 levels of lift,the same rule applies as above.  expecting anything other than a high level lift formulation will not achieve lift from a level 6 to10. amount of lift and pigment exposed will always be an issue in this instance. think 6 to 9!

In some cases a high lift blonde formulation can achieve desired lift this is due to the following.

* For high lift blonde formulation. The mixing ratio normally increase the ratio of hydrogen peroxide in the formulation to 1 part colour to 2 parts developer always check the product you use for directions. they can also in some cases have other chemical properties added to aid in the lift and deposit needed to reach target colour.

*High lift blonde shades. Normally have a more concentrated amount of pigment to work with the pigment exposed in the lifting process depending on choice of shade. They also have a longer process time due to level of peroxide being used to attain this degree of lift. It is always worth considering lift required and in some cases a bleach lightener / decolourizer may be required to attain desired degree of lift.

As an example lets look on the chart at undertone orange {orange as we know is made up of red and yellow} so to bring balance to a correct level 7 we would look for a shade with a blue pigmentation or tone.

Hydrogen peroxide will only release the oxygen molecule required when in an alkaline state this is why oxidative dye products require the presence of ammonia or some other alkaline some derived  from a natural sauce. [making them herbal]. This returns the hydrogen peroxide to its natural alkaline state and allows it to release oxygen freely.  The ammonia also acts as the engine drawing the colour under the opened cuticle helping it penetrate the cortex where it becomes fully developed.

To simplify:

The artificial colour molecule is drawn into the hair under the partially opened cuticle. the cuticle having been lifted by the ammonia that is now drawing the colour molecule into the cortex. The Hydrogen peroxide in the formulation is lightening the hairs natural melanin whilst at the same time the oxygen released is swelling the artificial pigment within the cortex and hair shaft trapping it deep inside the hairs structure.

True colours:

This would be degrees of Brown or our N series these are designed to have enough artificial pigment to control the pigment exposed at any given level. working with a max of 20vol [6%] higher levels will require consideration of desired target. warm or cool or do you want to neutralise or utilise the pigment exposed at any given level. We did say this was quite a big topic, it would be a long journey.Problems that can arise from permanent colour normally due to over processing. Damage to the cuticle it becomes raised cannot retain colouur [P/h issue]. Lack of moisture due to heat styling/exposure to the sun and element such as chlorine. Wrong formulation. Excessive colouring,

Lack of Grey coverage is normally a formulation and timing issue. poor assessment in the consultation process of amount of Grey so amount of N series required in formulation.Wrong choice of developer, correct development time. wash of to soon dye molecules that have not had time to develope and bond are washed away.Hair that is resistant to colour closed cuticle very resistant Grey hair. Pre-soften  with a formulation using either Demi lotion or 10 vol with natural level N series. leave for 20 minutes wash off with cold water, before apply target formulation.

                  low vol developer ideal for colour balancing

The advantages of permanent colour.

*Can permanently change hair colour.

*will lighten hair deposit colour or tone colour simultaneously.

*100% of Grey or white hair with correct formulation

.*Durability.

*versatility.

*soften or pre pigment hair,can add texture due to a more open cuticle.

Finally in closing this section in the consultation process it should be explained to clients their expected commitment when choosing permanent colour. My advise would always be chose the path with the least chemistry as possible to start with.

*Roots will need re touching between 4 to 6weeks,

* colour can fade on damaged or over processed hair. colour balancing is key to colour pigment retention.

*Danger of allergic reaction Always do a skin test. prior to any chemical service.

Colour balancing is required to refresh colour that is being re touched, The formulation on the root or re growth will be different to that required for the previously coloured mid lengths and ends both in choice of shade and developed used. 0 lift on pre coloured area!

Take a break digest remember it’s a lot to take in digest understand.

Finally: Herbal or Organic Colour: These have a arrived in recent years with a fan fair of hype marketed as being. Ammonia free, all natural,conditioning.  bla bla bla!  sorry only my opinion but as we have discussed an alkaline has to be present for the colour process to work. So yes you have to consider the level of ammonia in the product you chose or an alternative. Hair colour still needs driver an engine in most organic or herbal colours the ammonia is replaced with either denatured alcohol. In some cases detergent derived products,they all serve to act as an alkaline. Denatured alcohol is derived from grain fermentation this process produces alcohol and indeed bio fuel. this acts as the replacement for ammonia but because it’s derived from grain it’s classed as being Herbal natural. it’s your choice as to the organic route or not the process of lift and depsoit is the same as for permanent colour. We are now flooded with adds marketing HERBAL, NATURAL, ORGANIC, Ammonia free products without being given any idea of what the replacement chemistry might be.How it works or what it does. Why don’t we ask questions? seek answers? Why are we so trusting? This colour chemistry revolution is already in home colour hair kits.They promote safety healthy hair. Quick fix ammonia free colour. Is this really professional? The question i ask is simple is it really a new innovation? is it really any less harmful than Ammonia?

Thoughts on new MEA: As engine to drive colour instead of Ammonia? MEA is derived from Ethanolamine !  also Denatured Alcohol used as ammonia substitute why does Ammonia get such a bad wrap just because it smells ? .

Some useful facts:

Monoethanolamine and Ammonia Fact Sheet

1. Monoethanolamine (MEA) is a stable alkaline liquid.

2. Ammonia is a gas.

3. MEA has a larger molecule than ammonia, which means it is less volatile.

4. MEA does not give off gas when used in hair colour.

5. Ammonia gas is given off when used in hair colour.

6. Ammonia in small doses does not present a health risk.

7. Prolonged exposure of ammonia does present a health risk.

8. Many colours, including Matrix, use ammonia and monoethanolamine.

9. The argument that MEA has not been used long enough to be judged “safe” is completely

untrue, it has been used for at least 30 years in hair colour.

10. There is no proof that ammonia washes off the hair and that MEA does not.

11.Organic colour uses oleic acid in the formulation specifically to neutralise MEA, so even if the colour was not washed off correctly.The MEA has been neutralised and would have no adverse effect on the hair.

My hope is that some find this useful and that it makes you question. What your use and why! Is it really so natural organic and healthy!!!!!!

Mike B2MR


 

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Natural darker hair to sun kissed natural tones .

Welcome to BACK2MYROOTS B2MR:

  Regular postings of fresh new topic’s:

A place to share thoughts post comments and idea’s on matters relating to hair colouring skill and techniques and anything industry related.

Low Lights: The most natural form of High – Low Lights:

Whilst chatting with the Coffee barrister recently about her hair, she informed me that she does like to lighten her hair but like so many has an issues with lifting beyond that orange brown hue. She is of Asian decent, naturally very dark shade and tone hence the pigment issues. In a perfect world she would like caramel sun kissed shades beige maybe even golden blonde . Is this possible? lets see.

Issues around lifting naturally dark hair shades:

The shade you get when using a lighter shade on darker hair comes from lift generated by the peroxide in the product a apart of the formulation. Very little colour change takes place and in most cases these products do not have enough pigment to control the pigment you have exposed leaving an unwanted tone. This would be the case if we were dealing with Natural or virgin hair of a natural level of 5 and darker.However if the hair has been previously coloured remember you cannot lift colour with colour!

When we think about low lights the idea of that natural sun kissed look comes to mind. Those tones shades that natural lightening created from manipulating the hair’s natural pigment. Enabling us to use those tones just a few shade lighter than our natural base shade that add dimension tone and shine a really natural look. 

In so many cases a client will ask for low lights that  give a few shades of lift for a natural look. However on so many occasions.They can end up with a bleach decolouriser cocktail lightening the hair to then have a stylist re add pigment or toner to control the lift. Why can this occur?  How does this happen. Poor consultation. Sad lack of creative skill and technical knowledge.

A Different approach: 

Consider this. A natural hair level 1,2,3,4,5 These are what would normally be considered as the darker shades. Brown through to Dark brown even black: {Asian hair} 

Lifting these shades to get a lighter streaked look can cause problems due once again to the pigment that is going to be exposed through the lifting process. {We will be at these levels dealing with shades of red and orange!}

To create Low lights: That sun kissed look we have to have a target colour in mind. We need to asses the hair. We have a clear idea of the pigment we are going to expose and how we are going to control it! During this consultation time it should be noted that considering the hair’s history.  This plays a very important role in decisions made has the hair been coloured before? If all over Colour has been applied be it professional or over the counter it will effect the the choices you make and the out come. You cannot lift colour with colour!! So if a previous chemical history trying to create a low light using  a high lift blonde formulation will not work.

                        Remember in most cases you cannot lift colour with colour:

                            { some products now days will defuse pigment and allow this but i question how good they are}

My reason for raising the above issues are because what i want to suggest is using is

                          High Lift Blonde permanent colour: to create low lights:

This method dictates  that you fully understand pigment lift deposit. That you trust and understand the pigmentation of your High lift blonde range  DOES THE PRODUCT? Have enough pigment control to give you the desired tone shade lifting through red and orange?

                                 Above are examples of high lift Blonde shades:

Normally the mixing ratio for these high lift shades is one part colour to two parts 40 Volume Hydrogen Peroxide development time up to 50 Mins {That being 30mins lift 20mins deposit} Heat should not be required { heat can be very bad in the colour process} It can cause bleeds due to product expansion. 

You can see the various shades Ash, Beige, Violet. Gold. 100 is a clear. With some products you can us this to get an extra bit of lift maybe a shade, but remember when adding this to a formulation you are diluting down the pigment available in the formulation so if using the clear as a booster no more than 20%  should be used in any formulation.

The 100 series on it’s own will give a nice low light but will not control any pigment exposed it is just lift pigment free. So any lift will  create a low light exposed from the natural hair pigment. Given that most manufactures claim 4 levels of lift from High lift blonde what can we expect? Well given a natural level 4 we should be able to get a low light around level 7.

As we know that a natural level 7 has an orange under tone using a formulation with ash should give a nice sandy controlled honey low light. The 40 volume Hydrogen giving you the four levels of lift the Ash pigment controlling the pigment exposed!.

The shades shown are realistic tones that can be reaches with this method. Although using a higher volume of peroxide i think it still better than using a bleach to lift and then re pigment or tone the hair.

                                           Multi shades very natural looking:

Low lights: Done with this method have less tendency to fade due to the fact you have worked with the hairs natural pigment base. Do give it a try although the time for development is longer like most services in a salon time management is key to being a success. You don’t need to rush or force colour development you just need to manage your time effectively forcing hair colour development with a plastic cap and heat will not improve your colour.
                 Hair colouring is an equation of formulation lift deposit and timing!

Think of  of it as. Formulation, Mix, Timing! Just like baking a cake recipe ingredients over temp Timing. perfect cake perfect colour! have fun let me know how you get on!

Mike B2MR

 

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The hair salon: The experience business

Back2myroots : A place to share thoughts and grow idea’s. B2MR

What is the hair salon or Spa? What business are we in? What is it we are selling or producing? Yes it’s. Hair cutting or colouring or a variety of the many services we offer as a salon or spa. Consider this we are really selling or providing an experience.Oh and we are the product that makes this happen.

Lets take a look at this together:

We are in the business of pamperingDo you think your client comes to you wanting expecting the same as last time! NO! They trust you. They come to you because they like you. How easy it is to forget that we have the power the skill the knowledge to make them feel special look great.it’s so easy to get complacent.

Where does this all stem from the Consultation. Our time to review past styles and looks and suggest the new! The upgrade! That shared suggestion of a new colour a new look. It shows you care ! It’s not selling. It advising it’s what you me we are paid for ‘expertise’.

This process of taking the time to talk and assess with your client should happen every time they come for an appointment. Not only with new clients and then on odd times there after. We are constantly looking for and indeed advertise for new clients: Did you know that on average over 50% of new clients to a salon never return for a second visit! Maybe just maybe we need to look at this! Maybe we need to do something differently or make some changes.

For change to happen:

How do we make change happen, what do we need? Firstly we need to know that if nothing changes if we keep doing the same old thing we get the same old results! Change is scary change is challenging! How about change is exciting. No one likes change it takes us out side our comfort zone. However scary it is such a positive move to make to reassess goals and vision to take control. To honestly look at what you can do differently where those weaknesses might be.

Have a goal as a salon to keep as many new clients as possible  look at what you do what you offer and how you perform. The service.That consultation. The salon and indeed staff image the atmosphere. The right team with the same vision on the right tracks!

An example of change.

Last week i gave my wife a new cut and colour. I gave her a lesson in styling the new look. I gave her  a brush. Today she was doing her hair ad i suggested that for the new look to work she had to make  a change! If she intended on styling her hair the way it was before then it would not look any different. For change to happen she had to change the way she was styling her hair! She laughed and agreed but it’s not easy she said! True but nothing is unless you practice you get out what you put in! I re did her hair for her and suggested she practice doing things differently! Thus making change happen. Lesson change is not easy!

Asking for help. Doing research.

It takes a bigger person to ask for help than to just muddle along. Expecting different results without making any change. Admitting to ones self that change is needed and that it might well take some time commitment and work. But know this every thing is possible. With time patients and willingness for change to happen.

The key’s:

Creative thinking:

Innovative thinking:

Collaboration with staff and or team mates:

Communication:

Commitment to the process:

Mike B2MR

 

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Hair cuts techniques styles

Welcome to BACK2MYROOTS B2MR regular postings of fresh new topic’s

Following in the steps of our make over article some food for thought

A place to share thoughts: review hair colour, products and techniques.

I’m often asked how many different hair cuts are there ? My first thought was thousands but then if one really thinks about it well it’s quite an interesting thought process.

We need to think this through a little!

Long.             Anything past shoulder blades

Medium.        Shoulder blades up to nape or chin length

Short.            Anything above this.

Remember this is my thought process into the question asked not a definitive way of assessing or going about cutting or assessment of length or look, just sharing thoughts views on the process! My thought went to layers why layers. well at the end of the day if not all one length then layers to some degree or another make form the shape. It could be argued that layers are required for a perfect on length look for that wonderful swing and movement!

We must not forget techniques, slide cutting, castle thinning shear, razor Cutting, and the many other tools we have at out disposal but these are techniques if you like artistic license, freestyle cutting.The basic’s don’t change the length and degree of layering.Shape form, weight distribution. This sounds to simplistic all hair cuts are length and shape created by degree’s of layering. Simple it’s not because with this description we have to consider the real part creative talent, skill training. Any hair cut however basic or however complicated is a mixture and blend of above techniques.

What is a hair cut:

A hair cut is weight distribution it is having understanding of when cutting hair off where it will fall and lie how it will contribute to the final shape. It is being able to see and imagine shape. Someone once said a great hairdresser should see a shape in 3D know how it will look, I think this a perfect analogy.

A great hair cut is a blend of the degree of laying but having a full understanding of weight distribution and a vision to see shape.

The key is that consultation. On length and shape but also first and foremost to understand that if you put a weight line in with your fist cut it will dictate the whole cut it can make the difference between good bad average or just not good.

What ever we are doing creating has to start with a foundation. If you do this a weight line can be moved as a shape forms if you commit to it off the bat by dictating from the crown you have know room for change maybe that odd growth pattern double crown all things that can cause issue!

It can also be said that one length really is only when cut to 1/8th of an inch all over and left to grow but this would only be true as it grows out if you turned the person up side down. but then we are back into weight distribution why because you cannot cut a straight line on a curved surface and given the shape of the head we have thousands of curves and angles to play with hence understanding weight distribution.

I think that angles on the head could be by think about a fan placing on the crown open it up  many angles now place on crown different direction again many angles how to they the work together? These two shots above and below highlight perfectly bad hair i really don’t know whats worse 1/ That maybe the lady likes this look? Or 2/ slightly worse that she paid for it and a professional thought this acceptable. It’s really bad

As an exercise try this:

Stand behind your client take a section across the crown about 3inches wide comb it straight up now look below your fingers at the section the distance from the crown to your fingers is less in the middle than the distance on the out side of section, why because of the curve of the scalp so it follows that it will be be straight when it falls. Now take that same section and lean it to the left as you do this the hair from the right and into  middle of the section will fall away carry on with the hair traveling to the left of the section the further you go the more will fall away. This is weight distribution!

The hair cut is a hair creation. A style. A look. A fashion setting trend. A statement of individuality. If all of these are the case. Why as stylist do we in so many cases stick in so many cases to cutting the same look on everyone? Without any thought to some very basic points or stick to the safe options on the styles we can create. Will is suite this Client? Do they have the right hair type and features? Can they carry it off?

An example of a make over: Razor cut:

As stylists we owe it to both ourselves and our customers Clients to advise in an honest way on what might work be suitable look good, If we don’t do this are we really doing our job to it’s fullest are we being real professional are we being honest?

                      ready for a make over the next day she gave birth!

I ask these questions of my self constantly do you? We live in a society that for the most part is very accepting and tolerant of most things, People come in all shapes sizes have different needs desires aspirations all good but we as hair stylist have to take a lead and advise honestly what looks good what will not work.

When thinking about shape texture a look should we not consider the type of hair fine, thick, curly, growth patters at the nape of the neck to the hair line will that fringe {Bang }work for this client and her life style? If i cut this harsh blunt line at the nape will the hair lie the way i want it to? or will it always look lop sided? will that fringe work can i over layer ? yes you can should i add texture? questions to ask your self!

Should i cut a harsh line maybe it should be softer! Why do you see so many men with lop sided cuts? Answer no account was taken for the way the hair grows! just because you combed it flat against his neck cut a perfect strait line does not mean it will lie this way!

At this juncture you may be laughing or thinking this is not me maybe not if so great you are one of the few. I think the fault with these issues lies in training or lack their of! to little time spent on the basic points key to understanding how to build and create a great cut!

                                       well quite the change

Shape  for Example:

when will we stop re vamping the Bob with the chewed up wings the spaniel look! every look has it day but this one is done and oh so dusted, half the women wearing it should not be! In some cases the lines created are just wrong a heavy women with a thick set does not need a strong blunt line emphasising no neck round shoulders. Think about this really fine hair textured within an inch of its life for that shattered edgy look around the chin will it does it work?

The same can be said for cutting this shape into wavy curly hair the line will not hold in the nape area and the length left again around the chin line will curl up looking like to Brillo pads, yes it looks great when she leaves the salon you have hot ironed it with an inch of it’s life, guess what it’s raining it’s Grey it’s damp what it’s going to look like?

We need to consider these things as professional is a bad look a good representation of out skill and ability will it get us recommendation will it get us client retention? It’s all about honest it’s all about that consultation it’s all about your standard your skill your passion your ability.

                   Razor cut side view lots of movement and texture

My question is. Can you be honest does any of this apply to you? We are none of us perfect but we have to question our choices. We have to raise the bar we have to have skill, passion and a real desire to make a difference! DO YOU!

These shots are of a young mum to be. She was heavily pregnant hated how she looked and felt. She came into the salon I was working at her words were. I have been to three salons today I want all my hair off  a total change. No one will do it they look at me like a crazy pregnant women.  I smiled said i will. she said really. As you can see the rest is history! next day she gave birth . She called me three days later to thank me.

To share, to seek new knowledge, skills and techniques to share experience is to grow!

Mike B2MR

I would love feed back on this through this blog article or my web site:

http://www.back2myroots.co.uk/

 


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The dynamic’s of business. In the hair salon

Back2myroots : A place to share thoughts and grow idea’s. B2MR

Owning a salon. 

Running a successful business has many challenges yet equally can be so rewarding. You get out what you put in. As a salon owner you have to wear so many hats. Think about all the jobs you do out side of hands on hair. How do you ever find time to service your clients. Like so many salon owners is it a juggling act. Do you wish you had another pair of hands or could delegate more? Are you a leader able to delegate or are you one who keeps a tight hand on the reins? If so could this tight rein be holding you back?

Why do I raise such questions?

The dynamic’s of a hair salon are quite complex for many reason’s it can run either like a well oiled machine or it can stumble along never really functioning to it’s full potential.Why is this? What turns function into dysfunction? When or how does it happen?

Vision goals communication:

As a salon owner or indeed as a stylist. When you started in the profession you must of had a vision of what you expected it to be like.

A vision for your salon your business that perfect salon. As a stylist maybe it was the path you had plotted for your career, your success. Take a moment are you still realising that vision or have you compromised got slightly derailed? Don’t be discourage it happens without even noticing! Why? Because we are to busy being busy.We lose focus we forget the plot.

Dysfunction creeps in due to. Loss of vision. Lack of strong leadership. Communication breaks down. Collaboration between team members breaks down. Negative competition creeps in. This leads to break down in morale and so effects the working environment and atmosphere. Client can and do pick up on this! This can be cause loss of client retention and so decline in business.

What is required is positive interaction and communication! as above maybe not!

Can this be avoided?

Yes of course it can. I’m not suggesting that this is the case in every salon.What i am suggesting is it can so easily happen.To avoid this sometime professional help is required an outside opinion on how things are looking and running. This takes courage. This takes a honest look in that mirror ask your self the questions. Is my vision a reality? It’s hard to be honest with yourself!!

Are you as the owner leader manager communicating with your team? Do you have the right team. Are they on board with your vision? Have you ever shared that vision with them? As a staff team member are you getting the support you would like? Is your vision of being a stylist on track? Are you a team player?

 Do you have? Regular meeting. Do you openly discuss CHANGE and IMPROVEMENT! Are you honest with each other.

Sit together have an open face to face discussion:

What is required for change:

What is required for change to happen. Honest constructive Dialogue. Collaboration. Want for change. Vision supported with Innovative thinking. Willingness to work together through the challenges to make change happen. ‘COMMITMENT’.

Working in a salon being a part of a team.

Maybe your renting a chair in a salon have your own business? The above still applies,Not all competition is healthy it can become negative and destructive for all parties! We have responsibility to. Our selves. Our work mates. Very importantly our clients. To have a full understanding of the salon our workplace our shared vision our goals .To help each other reach these goals.TEAM WORK!

Then there is finding time to reflect on.

The direction you and your business are going in. The service you offer the standard of work being done. What ever your business model. How often do you take the time to reflect on any of these topic’s in an honest reflective manner? We have to find time take the time to explore avenues to offer help advise guidance.Training up grades staying current with all aspects of our career and business. Seeking out and getting help and advise when required.

On top of all this. New products. New techniques. The challenges of running owning managing a business are is huge. Not to mention the managing of people staff issues it’s so much to deal with. How do you? Help is at hand. All you have to do is seek it out be ready and open for change! The challenges it can bring!

Help can be found in many forms, to help and guide you on a journey to reach your true business potential.It is a partnership in as much as you still have to work face challenges make some decisions. You are guided mentored and encouraged supported all the way. Online support both audio and visual downloadable material.weekly updates and check in. Such a worth while programme that will inspire you and your team onto bigger and better. How do i know I did it!

 Any questions please feel free to email me or post a question i will respond. Are you ready for. A new look at what you do, how and why. Are you ready to step out of your comfort zone? are you ready for a challenge?

Mike B2MR

 

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